AiDot cares about your privacy.
This Privacy Policy will take effect on 31th March 2026. This Privacy Statement for AIDOT INC. Services ("Privacy Statement" or "Statement") describes information that AiDot, and its subsidiaries and affiliates (collectively, "AiDot" or "we") collect, use, share, and store, including personal information (i.e., information that personally identifies you, such as your name, email address or billing information, or other data that can be reasonably used to infer this information).
This Statement focuses on information related to the operation of AiDot services. In this Statement, the expression "AiDot Services" or "Services" includes our Mobile Apps, Cloud Services, and Subscription Services as defined in our Terms of Service. The Services are for use in connection with AiDot hardware products ("AiDot Products" or "Products").
AiDot takes your privacy seriously. Except for provided in this Privacy Statement, AiDot will not disclose your personal information to a third party.
By using or otherwise accessing the Services, you agree to allow AiDot to collect and process information as described in this Statement. If you disagree, please stop using or otherwise accessing the Services.
By using or otherwise accessing the Services, you agree that AiDot may transfer your personal information from the place you reside to places where AiDot's servers reside. You acknowledge and understand that the privacy protections and legal requirements, including the rights of authorities to access your personal information, in some of these countries may not be equivalent to those in your country.
The Services collect the following information (collectively "Your Information")
(1) Information about you and your account. When you create an account, AiDot receives and stores the information about you that you provide. When you use or otherwise access the Services, AiDot receives and stores the information associated with your account. Such information includes your billing address (including zip code, city, state, and country), email address, password, avatar, account nickname, account creation date and time, account registration country, the date and time of each login, information regarding purchases and payments through third-party payment services (e.g., PayPal).
(2) Information about your own device. When you use or otherwise access the Services through your own device (e.g., a tablet, or a smartphone), AiDot receives and stores information associated with your own device, including the IP address, operation system information, device model and application version, the current time zone of your own device, information regarding the WiFi network information of our own device, configurations associated with your own device.
(3) Information about the Products. When you use the Products, AiDot receives and stores information associated with the Products, including product icon, product name, model number, serial number, MAC address, product UUID, device status (e.g., battery charge level, online/offline status, operation indicators), device properties (e.g., functional name, functional code, read/write status, manufacturer identification, product name, network status, WiFi network information), software version information, firmware version information, hardware information, product location and time zone, device activities records and error logs.
(4) Information about the configurations, settings, and data you create and edit through the Mobile Apps, including the home setup, home sharing, multi-home setup, multi-home management, scene setup, scene configurations, scene properties, room setup, room configurations, room properties, security setup, security configurations, security properties, and IFTTT ("if this then that") rules.
(5) Information about your account activities, including logs of account logins, device logs, scene use logs, IFTTT logs, security system logs.
(6) Information you submit. When you submit or publish information through the Services, AiDot receives and stores the information you submit or publish and other data associated with the information you submit or publish, including the feedback you submit through the Mobile Apps, our "Contact Us" feature, or other customer support tools.
(7) Environmental data from the sensors of the Products. AiDot receives and stores environmental data from the sensors of the Products, including current temperature, humidity, ambient light, still images captured by the sensors, and motion detection signals.
(8) Video and audio signals and data. When you enable the recording or streaming features of the Products, AiDot may record and process video or audio recordings from the Products, subject to your configuration and settings.
(9) Location information when you seek to establish a connection with a Wi-Fi network. If you are using Apple iOS 13, you will need to permit the Mobile Apps to access your location information to properly set up and configure the Products and Mobile Apps.
(10) Information collected when you read an email message sent by AiDot, including but not limited to whether the email message has been read; reading time of the email message; the number of times the email message has been read; whether a link included in the email message has been clicked; your IP address; and the information of the device on which you read the email message.
(11) Information collected when you provide feedback on the event type. You may choose whether to share the relevant video data with AiDot. If you so choose and agree, AiDot will collect such video data and use them as a scene standard for algorithm development and optimization. AiDot will not share the video data with or sell them to third parties.
(12) Information collected via Third-Party SDKs (Meta/Facebook SDK). When you use our Mobile Apps, we use the Meta (Facebook) SDK to automatically collect certain app events. This includes: App Events, Advertiser Identifiers, and Diagnostic Data.
Your information may be stored in different servers, depending on your geographic location: (1) at AWS or Azure datacenters in Oregon, USA if you are in North America or South America; (2) at AWS datacenters in Frankfurt, Germany if you are in Europe; (3) at AWS datacenters in Japan if you are in Japan; (4) at datacenters at Oregon, USA; or Frankfurt, Germany depending on your physical distance to each datacenter if you are in a place other than the above.
AiDot uses Your Information to provide our services and products. Below are examples of how AiDot uses Your Information:
(1) Creating your account.
(2) Verifying your identity.
(3) Accessing and using the Services.
(4) Locating and diagnosing the Products.
(5) Adding metadata to Your Information.
(6) Improving user experience: Your Information will be used to improve the user experience of the Services and Products, such as by profiling of user preferences, regions and age groups to customize and push preset scenarios for you.
(7) Providing personalised services, including ads. Specifically, information collected via Meta SDK is used for ad attribution, personalizing the advertisements you see, and optimizing our marketing campaigns.
(8) Internal purposes: AiDot may also use Your Information for internal purposes, such as understanding our user base, researching to improve AiDot's products, services and customer relations.
(9) Sending notifications: AiDot may use Your Information to send your important notices, promotional information, and marketing materials.
(10) Processing and fulfilling purchase orders.
We will not share or otherwise disclose Your Information, except in limited situations:
(1) Type of Third-party Service Providers: Analytics providers; Advertising and marketing partners.
(2) Categories of Personal Data Shared in the Past 12 Months: Device information; Usage data; Network information; Approximate location (based on IP); User identifiers.
(3) Purpose of Data Sharing: To analyze user behavior and improve product performance; To measure advertising effectiveness and attribution; To optimize advertising and provide personalized marketing content.
(4) At your request or with your consent, AiDot may disclose Your Information.
(5) Required by the normal operation of the Services. Sharing of Your Information is limited to the minimum amount of information necessary under the "Minimum Necessary" standard.
(6) When required by local laws and regulations, or ordered by courts or government agencies, AiDot will transfer or disclose Your Information to comply with such laws.
(7) Upon the sale or transfer of the company and/or all or part of its assets, Your Information may be among the items sold or transferred.
(1) You can access personal information that AiDot hold about you. When you request to access your personal information, you will be asked to verify your identity.
(2) A copy of your personal data collected and processed by us will be provided to you upon your request free of charge.
(3) If you would like to request access to your personal data held by us or if you believe any information AiDot are holding on you is incorrect or incomplete, please write to or email us at: Support@aidot.com.
(4) For details relating to the personal information in your account, you may also access and change them at account setting by logging into your account.
(5) If you are European Union user under GDPR, you may request to delete your personal information ("right to erasure" or "right to be forgotten").
(6) If you are European Union user under GDPR, you may request us not to process your personal information ("right to restriction of processing").
(7) If you are European Union user under GDPR, you may request not to be subject to a decision based solely on automated processing.
(8) If you are European Union user under GDPR, you have the right to receive your personal information in a structured, commonly used format and transmit the information to another data controller.
(1) You may withdraw your consent for the collection, use and/or disclosure of your personal information in our possession or control by submitting a request by contact with Support@aidot.com or through the Mobile Apps. AiDot will process your request within a reasonable time from when the request was made.
(2) Please note that your withdrawal of consent could result in certain legal consequences. Depending on the extent of your withdrawal of consent for us to process your personal information, it may mean that you will not be able to enjoy AiDot's products and services in the same way before withdrawing your consent.
AiDot generally stores Your Information on AiDot's servers for as long as needed by the normal operations of the Services. You can delete following user information in the process of using AiDot products and services through the controls in your account:
(1) Information about you and your account;
(2) Information about your own device;
(3) Information about the Products;
(4) Information about the configurations, settings, and data you create;
(5) Information about your account activities;
(6) Information you submit;
(7) Environmental data from the sensors of the Products;
(8) Video and audio signals and data.
After Your Information is deleted, backup copies may continue to exist for some time before they are deleted. AiDot may retain certain data for a longer period of time if AiDot is required to do so for legal reasons.
AiDot takes the security of your personal information very seriously. AiDot endeavor to protect your user information by taking all reasonable physical, electronic, and administrative security measures in view of our resources and capabilities. For example, AiDot will use encryption technology to improve the security of user information. AiDot will use trusted protection mechanisms to prevent user information from being maliciously attacked.
AiDot will take reasonable practicable steps to safeguard your personal information. However, you should be aware that the use of the Internet is not entirely secure, and for this reason AiDot cannot guarantee the security or integrity of any personal information which is transferred from you or to you via the Internet.
The California Consumer Privacy Act of 2018 ("CCPA") becomes effective on January 1, 2020 and creates a variety of privacy rights for California consumers.
Transparency. This privacy statement explains (1) what kind of personal information AiDot is collecting and our business purposes for that collection; (2) how personal information is obtained, how it is used; (3) and whether and how your personal information is shared with or disclosed to any third parties. AiDot does not sell your personal information.
Rights. You may request that we: (1) provide access to and a copy of certain information we hold about you; (2) provide you with a summary of the categories of personal information we have collected or disclosed about you in the last twelve months; and (3) delete certain information we have about you.
Control. As explained in this privacy statement, you can view, download or delete the personal information we have collected. AiDot does not sell your personal information.
Benefits to You. AiDot does not provide any financial incentives for you to share your personal information. The CCPA prohibits businesses from discriminating against you for exercising your rights under the law.
AiDot makes it easy for you to keep your personal information accurate, complete, and up to date. AiDot will retain your personal information for the period necessary to fulfill the purposes outlined in this Privacy Policy. When assessing these periods AiDot carefully examine our need to collect personal information at all and if AiDot establish a relevant need AiDot only retain it for the shortest possible period to realize the purpose of collection unless a longer retention period is required by law.
AiDot understands the importance of taking extra precautions to protect the privacy and safety of children using AiDot products and services. Children under the age of 16, or equivalent minimum age in the relevant jurisdiction, are not permitted to create their own accounts.
AiDot Sites is not directed to or intended to be used by children under the age of 16. If AiDot learn that AiDot have collected the personal information of a child under 16, AiDot will take reasonable steps to delete the information.
This Privacy Statement may change from time to time. AiDot will provide notice of any changes by publishing such notice in the Mobile Apps or by contacting you.
If you have any comments or questions about this Privacy Policy or any questions relating to your personal data processing, please contact AiDot at the address below. You can also raise a concern or lodge a complaint with a data protection authority or other official with jurisdiction.
You can find a list of data protection authority here: https://edpb.europa.eu/about-edpb/board/members_en
AIDOT INC.
8605 Santa Monica Blvd #79525 West Hollywood, California, 90069 United States of America
Email Address: Support@aidot.com
Thank you for taking the time to understand our Privacy Policy!
Last updated on March 31, 2026