The information security and privacy protection of users have always been regarded as the first priority of our enterprise production. Your experience in using AiDot products, such as using AiDot Cameras to record family conditions, turning off lights through the AiDot application, and storing data in the AiDot cloud... All background activities should be carried out under your thought and control. We keep this in mind: your privacy is crucial to us.
Transparency
We collect, use, store and destroy your personal information in strict accordance with our privacy policy and terms. All our products and services always provide links to the corresponding privacy policies, so that you can understand how we handle your data when you use our products. We will always explain why we need to process your information and start collecting and processing after receiving your consent.
Data Minimization
In order to provide you with our services, we only collect personal necessary information as little as possible. In order to further protect your privacy, we will process data locally on your device as much as possible to reduce the amount of personal information we upload to the server.
Clear Purpose
We will only collect your personal information for a reasonable and legal purpose when necessary. We will not use the collected data for any purpose that you have not agreed to, and will not further process it.
Security
In order to protect users' privacy, we will use encryption throughout the generation, transmission and storage of users' privacy data to ensure that users' privacy data is protected safely.
Compliance
In order to ensure that our safety practices reach the highest level of quality and depth, AiDot maintains various certifications and annual audits. At the same time, a professional evaluation team is invited to supervise the process of product design, research and development, testing and release.
Accountable
We have clearly defined the responsibilities of each department and individual in the process of data collection, use, storage, sharing, disclosure, transmission and destruction. Adopt reasonable processes to ensure the traceability of data throughout its life cycle.
Global Data Centers
As of April 2023, AiDot has a total of 4 data centers worldwide, located in Central Europe (Frankfurt), Western Europe (Ireland), Western United States (Oregon), and Eastern United States (northern Virginia).
All-round Safety Protection
As a smart Internet of Things solution provider, it is AiDot's important responsibility to protect users' equipment, services and privacy information. The company has adopted a variety of security measures to provide comprehensive security protection for users and equipment.
AiDot's "full stack" security philosophy employs a wide range of leading edge security measures focused on user authentication, transmission, and intrusion prevention. These security measures include:
· Devices authenticated with a unique key pair
· Encrypted LAN Mode communication between mobile application and device
· Data encryption - HTTPS encrypted with TLS, UDP channel with AES-128 encryption
· Layered access control to prevent breaches of one device compromising the whole system
· Penetration tests by 3rd party vendor
Proof of Privacy Security
In order to ensure that the quality, security and privacy of the enterprise management and enterprise products are at the forefront of the world, AiDot has completed a series of enterprise system certification and product compliance certification.
Quality Management Systems ISO 9001
Information Security Management ISO 27001
Cloud Security ISO 27017
Cloud Privacy ISO 27018
GDPR Privacy Protection Compliant
CCPA Privacy Protection Compliant
ioXt Manufacturer Certified
TUV Rhine Security Privacy Certification
Google Mobile Application Security AssessmentSome Common Privacy Security Issues
Privacy and Security Issue
If you think you have found AiDot security problems in any of our services or devices, we welcome you to email support@aidot.com or submit a report to the Amazon Vulnerability Research Program by visiting https://hackerone.com/amazonvrp.
Privacy Notice
Take a more detailed look at our privacy notice by clicking here.