What should I do if the light offline?
1. Please make sure the SSID or password of the WiFi has been changed or not.
If it has not been modified, please restart the device.
If it has been modified, please reset the device and re-add the device to the AiDot APP with the new Wi-Fi SSID and password.
2. Please check the strength of the WiFi that the device is connected to.
If the connected network environment is weak, it may also cause the device offline. In this case, please move the router closer to the device, move the device closer to the router, or change to another better network.
3. If possible, please remove some infrequently used networked devices on the router to reduce the Wi-Fi load.
4. Please make sure the voltage of the device is stable, unstable voltage will cause the device to keep rebooting and unable to connect.
5. Please check whether the router or device is in a power-off state or has been in a power-off state for a long time.
If it is powered off, please re-power it.
If it is powered off for a long time, please reset the device and re-add it to AiDot APP.